Terms and privacy policy

Last updated: 15/10 2024

1. Introduction

Welcome to CNC-Denmark.com.
Your privacy is important to us and we are dedicated to protecting your personal information.
This Privacy and Cookie Policy describes how we collect, use, disclose, store and secure your personal information when you use our services.

2. Data controller

CNC-Denmark ApS, located in Kolding, Denmark, is the data controller for the processing of your personal data.

3. Information collected

We collect the information necessary to provide our CNC machining services.
This includes:

• Contact details (e.g. name, address, phone number, email).
• Information related to your projects and inquiries.
• Technical data such as IP address and browser type when using our website.

4. Purpose of Data Collection

Your personal information is collected for the purpose of:

• Deliver personalized service and professional advice.
• Respond to inquiries and communication related to your CNC projects.
• Manage and improve our website and services.
• Comply with legal obligations.

5. Storage of Data

We keep your personal data for as long as necessary for the purposes for which it was collected or as required by law.

6. Disclosure to Third Parties

We will not disclose your personal information to third parties unless it is necessary to provide our services or it is required by law.

7. Safety and security

We implement all necessary security measures to protect your information from unauthorized access, alteration, disclosure or destruction.

8. Your Rights

You have the right to request access to, rectification or erasure of your personal data.
You also have the right to object to or restrict certain processing of your data.

9. Cookies

Our website uses cookies to improve your online experience.
Cookies are small text files that are stored on your device.
We use both session cookies and permanent cookies.

10. Contact and communication

By contacting CNC-Denmark ApS via our communication channels, you agree that we may collect and use your data as described in this policy.

11. Changes to the Policy

This privacy and cookie policy may change over time.
The latest version will always be available on our website.

12. Use of Third Party Services

To improve the quality of our CNC machining services, we may use third-party services, such as analytics tools and cloud storage.
We ensure that these services comply with applicable data protection laws.

13. CNC specific data

We collect and process CNC-specific data, such as machine settings and machining parameters, to optimize our services and ensure the highest quality of our work.

14. Changes in processing methods

We reserve the right to change our processing methods and technologies in order to maintain industrial relevance and efficiency, provided that this does not compromise the quality of the final product.

15 Complaints

If you have any questions or complaints regarding our handling of your personal data, please contact us directly.
We are committed to resolving any issues in a fair and prompt manner.